PRIVACY POLICY
This Privacy Policy outlines how we collect, use, and protect the information we obtain from users of our website and related services. By using our website, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect the following types of information for the purposes described:
- Personal Information: Including names, addresses, email addresses, and payment details. This information is collected to process transactions, ship products, and provide customer service.
- Browsing Data: Including website traffic and traffic to online properties, collected via cookies and social media tracking tools like the Meta pixel.
- Purpose of Collection: The data collected is used for order processing, customer service, marketing purposes, and understanding our audience.
Methods of Collection
Information is collected through:
- Direct Input: When you provide information directly on our website during transactions or account setup.
- Cookies and Tracking Technologies: For collecting data related to how you interact with our website, enhancing your user experience, and tracking visits.
- HubSpot System: We use HubSpot to manage our customer interactions and data.
Use of Information
The information we collect is used for:
- Processing orders and transactions.
- Shipping products to you.
- Providing customer support and resolving issues.
- Marketing and promotional efforts to better tailor our offerings.
Information Sharing and Disclosure
We do not sell your personal data. Information may be shared:
- Legally Required: If required by law or in response to valid requests by public authorities.
- HubSpot: As our data management platform, HubSpot collects data on our behalf according to their privacy policies.
Data Storage and Security
Data is securely stored on:
- HubSpot: Our customer relationship management system.
- O365 Cloud Services: For document management. All data is protected using industry-standard security measures and accessible only by authorized personnel.
User Rights
Users have the right to:
- Access personal data we hold about them.
- Request correction or updates to their personal data.
- Request deletion of their personal data.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to monitor and analyze our website traffic and to understand our users’ behavior for marketing purposes.
International Data Transfers
We do not transfer data internationally. All data is stored and processed within the United States.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
Data Retention
We retain personal data securely in the cloud for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email to registered users.
Contact Information
If you have any questions about this Privacy Policy, please contact us via email at mark@renovata.vision.